| Job Information |
Responsible for providing a high level consulting services to client personnel. Advises client on complex issues involving new regulation, technology or system functionality.
Essential Duties and Responsibilities:
• Prepares estimates of resources needed to complete activities and projects.
• Manage projects or project sub-plans by developing, coordinating and controlling the steps necessary to carry out a project within established time frame, budget, quality and requirements.
• Investigates client needs, regulations, and technology to provide input into the design of a new system, system enhancements, or acquired software or hardware.
• Elicits and clearly defines client needs by assessing and documenting business opportunities, benefits, risks, and success factors of potential business solutions. Conducts business assessment reviews and walkthroughs for complex projects.
• Prepares and updates written material and explanations to accompany systems, programs, and program changes.
• Works directly with a client to solve problems or make decisions requiring technical expertise or specialized knowledge.
• Provides complex and/or specialized programming support to various short and/or long term clients.
• Writes specialized/customized programs using multiple or complex languages.
• Makes coding changes that impact system architecture/functionality. Writes programs for major application enhancements.
• Coordinates and executes testing for multiple, major applications. Develops and coordinates training for client personnel.
• Evaluates and documents the performance of tested software and the quality testing process to provide feedback to project team and management for current and future reference.
• Provides vendor relations and client support, training and testing within the area of expertise (e.g., client/server architecture, deposit solutions).
• Defines business requirements for interface screen design and conversion methodology.
• Performs other related duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Complexity of Work: Non-routine; general policies applied to frequently changing situations.
Education: Bachelor’s degree from a four year college or university in a related field.
Experience:
5-7 years professional level experience including 2 years in client relationship management and project management and/or a technical field (e.g., programming, telecom/network, and client/server); or equivalent combination of education and experience.
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