| Job Information |
Duties and responsibilities for the position include, but are not limited to:
• Performs troubleshooting of hardware and software issues
• Properly documents issues and resolutions
• Configures hardware and software on multiple Windows platforms
• Processes internal computer support requests
• Escalates issues according to established procedures and guidelines
• Assists with the implementation of new hardware and software
• Performs all other duties as assigned
Requirements:
All interested candidates will meet the following position qualifications:
• 1 – 3 years of related experience
• Experience with PC hardware and software, including Windows 2k, XP, Vista, and MS office
• Excellent communications skills, both written and verbal, are essential
• Must be able to effectively relay verbal instructions to end users who have varying levels of computer experience
• Must be willing to work flexible schedule
• Schedule could include occasional weekend and holiday hours
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